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العنوان
Evaluating the Quality of Optional Excursions Provided by Travel Agents at Hurghada City /
المؤلف
Mohamed, Ahmed Barakaat Ahmed.
هيئة الاعداد
باحث / أحمد بركات أحمد محمد
مشرف / أيمن منير قاسم
مشرف / صابرين جابر عبدالجليل
مشرف / نهى أبوالغيط داوود
الموضوع
Travel agents - Vocational guidance.
تاريخ النشر
2018.
عدد الصفحات
120 p. :
اللغة
الإنجليزية
الدرجة
ماجستير
التخصص
السياحة والترفيه وإدارة الضيافة
تاريخ الإجازة
1/1/2018
مكان الإجازة
جامعة المنيا - كلية السياحة والفنادق - قسم الدراسات السياحية
الفهرس
Only 14 pages are availabe for public view

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from 131

Abstract

Optional excursion is now one of the main products in Egypt and has become a niche market to the country. There are several types of optional excursions in Red Sea Governorate among which diving, snorkeling safari tours, beach buggy, etc. The purpose of this paper is to assess the optional excursions in Hurghada. This paper clarified that there is a notable gap between the expectations and perceptions of tourists towards the optional tours. Quantitative approach based on questionnaires that directed to tourists in Hurghada. The results indicated that snorkeling is the most popular tour followed by diving then the safari tours come next. The lowest rank of optional tours was the water sports activities. Based on the results, some recommendations were suggested to improve the quality of optional excursions to reach the customer satisfaction.