الفهرس | يوجد فقط 14 صفحة متاحة للعرض العام |
المستخلص The Proposed model for the design of Strategic Performance Evaluation System Adoption on the Balanced Scorecard (An applied study for Kuwait Zakat House) This study investigated the relationship between the major dimensions of balanced scorecard and obstacles of implementation that enhance strategic performance in Kuwait Zakat house. The five dimensions of balanced scorecard (financial perspective, customer perspective, internal business perspective, learning and growth perspective, and social responsibility perspective) were explored in this study. It comes as a complement to other studies that have agreed to be the best measure to evaluate the strategic performance of nonprofit organizations is balanced scorecard measure. where achieves a balance between financial and non-financial elements to measure performance. The Kaplan and Norton inventory was used to collect data on the five dimensions of balanced scorecard and obstacles of implementation in Kuwait Zakat House in the state of Kuwait. A total of 156 usable survey were analyzed using sophisticated statistical techniques such as MANOVA, Path analysis, and structured equations models. The questionnaire was translated from English into Arabic by competent bilingual translators, and under their supervision, independent translators. Checks were made by backtranslation or parallel translation. In addition, many respondents could read in both languages. Demographic information was also collected and was coded as follows: gender (male=1; female=2), education (high school=1; college graduate=2; graduate degree=3), management level (supervisor=1; manager=2; executive=3), and age (less than 30 yrs=1; 30-40 yrs=2; 40-50 yrs=3; more than 50 yrs=4). Two major hypotheses were tested, the overall MANOVA and structured equation models indicates a significant relationship between BSC dimensions and obstacle of implementation in Kuwait Zakat House. Implementations of the findings and future research are discussed. |